Accessibility
Accessibility Statement
Last updated: January 1, 2025
Clinvesta Regional Bank is committed to ensuring our digital banking platform is accessible to all customers, including those with disabilities. We strive to meet or exceed the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.
Our Commitment
We believe that everyone deserves equal access to financial services, regardless of ability. Accessibility is a core principle in how we design and build our platform, not an afterthought.
We continuously work to improve the accessibility of our website and mobile applications by conducting regular audits, testing with assistive technologies, and incorporating feedback from users with disabilities.
Accessibility Features
Semantic HTML structure for compatibility with screen readers
Sufficient color contrast ratios meeting WCAG 2.1 AA standards
Keyboard navigation support throughout the platform
Focus indicators visible on all interactive elements
Alternative text for all meaningful images
Form labels and error messages that are accessible to screen readers
Responsive design that works across all device sizes
Support for browser text scaling up to 200%
Known Limitations
While we strive for full accessibility, some areas of our platform may not yet meet all accessibility standards. We are actively working to address these gaps and expect to resolve them in upcoming releases.
Third-party content or services embedded in our platform may not fully comply with our accessibility standards. We work with our partners to improve accessibility across all integrated services.
Assistive Technology Support
Our platform has been tested with leading assistive technologies including NVDA and JAWS screen readers on Windows, VoiceOver on macOS and iOS, and TalkBack on Android.
We recommend using the latest version of your browser and assistive technology for the best experience.
Feedback and Contact
We welcome feedback on the accessibility of our platform. If you experience any barriers to access or have suggestions for improvement, please contact our accessibility team at support@clinvesta.com or call +1 (202) 600-9529.
We aim to respond to all accessibility-related inquiries within 2 business days and are committed to working with you to find an accessible solution.